|
|
Terms & Conditions
|
-
To ensure availability, orders for wedding and party items require a
non-refundable 30% down payment. Items are not reserved without a down payment.
-
Any orders without a credit card on file will require an additional 30% security
deposit. The security deposit is refundable after the return and inspection of rented items.
-
Full payment is due two weeks prior to your event on delivered orders.
-
Items must be returned undamaged, clean and in the same containers in which they were rented.
Canopies set-up by the customer must be kept clean or a cleaning fee will be charged. Loss or damage
of rented items will be the financial responsibility of the customer, resulting in additional
credit card charges or a non-refunding of security deposits. Contact A-1 immediately if there
are any problems with the inventory when received.
-
Items cannot be deleted from orders less than two weeks before the date of the event. Additional
items may still be added to orders based on availability.
-
Delivery & pickup fee includes service during normal business hours Monday through Friday. Late
night/early, Saturday and Sunday delivery/pickup are available for an additional fee. Late
night / Saturday is $50 additional and Sunday is $100 additional.
-
Your delivery day will be scheduled the week preceding your event. A specific time for
delivery cannot be provided without prior arrangements and is subject to additional fees.
-
Items will be dropped off before the specified set-up time and picked up anytime after the
pre-arranged tear down time as indicated on your contract. Should items not be torn down at
time of pickup, there will be an additional service fee.
-
Standard delivery fee includes drop off to the door or driveway and placement of items on
level ground no further than 50ft. from the delivery truck, unless your order includes a canopy
with set-up by A-1. Otherwise special arrangements must be made in advance.
-
Unless set-up and tear-down service have been purchased, items must be in the same
location/condition as they were when dropped off. Items on a pallet must be placed back on
the pallet in the same order as received to avoid a packing service charge.
-
All rental items not returned on time will be charged 50 % of its rental value.
-
Any rental items not picked up will be charged 10% for staging fee.
|
|
|
